Examining scale of quality of public service delivery: addressing water and sewerage, communal hygiene, local streets and lighting infrastructure

In this paper we discuss results of public opinion obtained for five municipal services: water and sewarage, communal hygiene, maintenance of streets and roads, street (public) lighting. Paper contains information collected through the survey „Examining the quality of public services“ in BiH. It applied “Improving local public services (PULS)” methodology during examination in 645 households of Srebrenik municipality.

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